The i3 application performance
monitoring suite has amazing capabilities to monitor
existing application issues, as well as to perform
predictive analysis on monitored systems. Many IT
organizations clearly see the benefit, of the i3 tool
but simply do not have the time to set up alerts,
perform predictive analysis, or to check i3 for issues
unless somebody calls with an issue or complaint.
While i3 is an ideal tool to help IT managers be
proactive, it is more often than not used after the
fact as a reactive measure to help resolve a serious
problem.
Soaring Eagle Consulting’s
rpm™
service enables your company to
be proactive. By taking advantage of the features
inherent in the i3 solution, we establish remote
alerting, add ourselves to the alert lists, and follow
up with you according to our established service
agreement.
This
arrangement can range from simply alerting your team
via email to an issue
or potential issue, up through Soaring Eagle taking
the reigns and directly enacting corrective measures.
In essence, we can fix the problem or tell you how you
can fix the issue. Your preferences and corporate
policy will dictate the level of corrective action we
will take.
